Silicon Valley · Since 2003
We build AI into your business.
We find the processes that slow businesses down and build intelligent solutions that move them forward.
For more than two decades, Birbals has built technology for businesses across the U.S. Today, we combine deep software expertise with AI to solve real-world problems, create and launch our own products, and partner with promising founders to turn ambitious ideas into meaningful businesses.
AI that does real work
AI should not just answer questions.
It should do work.
Our approach
How we put AI to work
AI creates value when it becomes part of the way your business actually works.
Most companies have experimented with AI. Far fewer have put it to work—serving customers, qualifying leads, creating reports, automating repetitive tasks, and helping teams make faster decisions.
That’s what we build: AI that does real work.
Understand the work first.
We start with your people, processes, and goals to understand how work actually gets done—and where AI can make the biggest impact.
Create AI for your business.
We build intelligent assistants, agents, automations, and AI-powered features grounded in your company’s data, documents, and knowledge.
Fit AI into the tools you already use.
We connect AI directly to the tools your team already uses—from Slack and HubSpot to Salesforce, internal systems, and business applications.
Keep it performing.
We monitor, improve, and support your AI systems as your business evolves—and as models, capabilities, and costs change.
Not AI for the sake of AI. AI that gets work done.
One company, three ways in
Serve. Build. Back.
Consult, build or invest: most firms pick one. We do all three, and each makes the others better.
AI services
From AI strategy to production
We help businesses identify where AI can create real value, build the right solutions, and keep them performing as your business evolves.
AI Strategy & Roadmap
We start with your business—not the technology. We study your workflows, systems, data, and opportunities to identify where AI can deliver meaningful results and where it can’t.
Best for: Organizations that want a practical AI strategy before committing significant time and budget.
What you get
- Key workflows and opportunities mapped
- AI opportunities prioritized by impact and feasibility
- Recommended solutions and technology approach
- A practical implementation roadmap
- Leadership strategy session
AI Automation & Agents
We design and build intelligent workflows and AI agents that take repetitive work off your team’s plate and connect directly with the systems you already use.
From handling routine requests to completing multi-step processes, we build automation around the way your business actually operates.
Best for: Organizations looking to reduce repetitive work, improve efficiency, and scale operations without adding unnecessary complexity.
What you get
- AI assistants and intelligent agents
- Multi-step workflow automation
- Integration with your existing systems
- Human review and escalation where needed
- Documentation and team training
AI Product Development
We design and build AI capabilities directly into your products—from intelligent search and conversational experiences to recommendations, copilots, and custom AI features.
We work with your existing product and engineering teams or take responsibility for the complete implementation.
Best for: Companies that want to add meaningful AI capabilities to an existing product or build an AI-native product from the ground up.
What you get
- Custom AI features built around your product
- AI that works from your own data
- Intelligent search and conversational experiences
- Recommendations, predictions, and copilots
- Ready-to-launch connections to your systems
Managed AI
Launching an AI solution is only the beginning.
We monitor performance, improve accuracy, optimize models and costs, update workflows as your business changes, and help keep your AI systems reliable in production.
Best for: Organizations running business-critical AI systems that need ongoing optimization, monitoring, and technical support.
What you get
- Performance and accuracy monitoring
- Model, prompt, and workflow optimization
- Cost and usage optimization
- Continuous improvements as your business evolves
- Ongoing technical support
Use cases
Where AI can make a difference today
We build practical AI solutions around real business problems—helping your teams work smarter, move faster, and focus on what matters.
Customer Experience
Deliver faster, smarter support with AI that understands context, handles routine requests, and brings in your team when human expertise is needed.
Sales & Growth
Identify opportunities, automate follow-ups, prepare for conversations, and give your teams more time to focus on customers and growth.
Enterprise Knowledge
Turn your documents, policies, data, and internal expertise into an intelligent knowledge system your team can simply ask.
Data & Intelligence
Transform complex business data into clear answers, automated reporting, proactive alerts, and insights your teams can act on.
Intelligent Products
Bring AI into your products with intelligent search, recommendations, conversational experiences, copilots, and features designed around your users.
AI Agents & Automation
Build intelligent agents that can reason, take action, and complete multi-step workflows across the tools and systems your business already uses.
Have a different problem in mind?
Tell us what’s taking too much time, creating friction, or holding your business back. We’ll help you determine where AI can make a meaningful difference.
Our work
Built, shipped, and used.
Apps, platforms and online stores for our clients. The same team builds your AI.
Built & owned by Birbals
Keppy.ai
A lifelong identity for every pet—health, family, memories, adoption and lost & found in one place.
Explore Keppy.ai ↗Vehicle data platform
Micurato
Four platforms working as one product for collector-grade vehicle records.
Read the story ↗Insurance commerce
VisitorPLANS
Quote, compare and buy visitor medical insurance through a complete online journey.
Read the story ↗E-commerce platform
CopyWorld
A Berkeley print shop transformed into an online ordering experience with customer accounts and reusable design templates.
Read the story ↗What our clients say
“We’ve been using Birbals Inc. company to build out our website and build our document control tools.”
Recognition
Recognized in Silicon Valley and beyond.
From the founder
At Birbals, innovation is not just about technology. It is about people, ideas, and having the courage to explore possibilities others may overlook. I am incredibly proud of the people who have been part of this journey and the culture of creativity we continue to build together. We have come a long way, but I truly believe our most exciting chapter is still ahead of us.
Pawan BangarFounder & CEO, Birbals · Read his letterLet’s build what’s next.
Ready to put AI to work? Start with a strategy session. Building something of your own? Show us what you’ve built.